Sunday, October 28, 2007

Beyond the Promise

The true value of an organization over time comes down to performance not promise. While we hook people or intrigue them by what we promise, we generate loyalty and connection with them when we deliver on those promises.

Consider your organization ... how well connected is what you promise to what you deliver? Would people at every layer of your organization agree with you?

Perhaps you have an opportunity to bring people together in constructive conversations about the organization's core purpose and how it performs for its stakeholders. Using that information, you can create a clear framework for progress that puts everyone in your organization on the pathway to value.

Or, perhaps you've just uncovered a reason to celebrate!
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