Build Better Relationships

A few tips for building productive relationships -- be they between Boards & Executives or Executives & Staffs:

• Be clear on roles and responsibilities (and be distinct so people don't get confused)
• Develop a shared understanding for mutual accountability (the two-way street of responsibility)
• Understand each other's personal/professional intentions (avoid assumptions or projections)
• Be direct and transparent during recruiting (paves the way for good things to come)
• Pay attention to how people are brought into the organization (you care now, they care later)

Consider that when people feel informed and confident, they can become better sounding boards and reviewers. The resulting level of engagement often becomes more productive for everyone.